One of my job responsibilities is to review websites — clients’ sites, client’s competitors’ sites, and so on. I’ve noticed that many sites are plagued with minor copy issues, inconsistencies and navigation problems. There are small, inconsistencies, such as fonts and sizes changing throughout paragraphs, as well as bigger inconsistencies. Bigger inconsistencies are ones that [...]
Posts from ‘May, 2009’
Learning to “Get” Twitter: Up-to-the-minute Customer Service Updates
I got a quick and valuable lesson yesterday in the power of Twitter’s real-time universe. Just a few minutes after last being on our website, I tried to access it and found it was down. I tried our host provider’s site-Host Gator-and was stunned to find that it too was down. Just as I was [...]
