Image via Wikipedia Browser battles are ongoing regularly these days. Mozilla is releasing new versions of Firefox with increasing rapidity, and market share has definitely changed, but a comment from one of my co-workers this past week made me ponder why so many are still using Internet Explorer when it is still having more problems than most [...]
Posts under ‘Blogging’
Consumer Expectations Really Do Change the Game
I learned tonight just how extensively my expectations as a consumer have changed, and how important it is for companies to be pro-active on the internet. When I bought my first pair of hiking boots in the ‘70s, I learned to be a loyal consumer. When that first pair of Vasque boots died, I didn’t [...]
Reputation Management Case Study: Kryptonite Bike Lock Co.
“Engaging with consumers” is a popular buzz phrase today. But with blogs, forums, Twitter and texting widespread, consumers are now effectively in control of your brand – like it or not. What happens when the unthinkable occurs? Delta Air Lines and Dell Computers are two companies that have experienced the wrath of indignant customers armed [...]
120 Resources for Bloggers
Templates, plug-ins, feed tools – it’s all here; more information overload from Mashable.com.
